As the entire universe apparently now knows, NBC bungled it big time when it came to letting Jay Leno retire and hand the reins of The Tonight Show over to Conan O’Brien. In addition to the obvious lessons we can learn from this disaster, such as “Jay Leno sucks” and “Conan O’Brien is hilarious,” FedLine (aka the Federal Times’ blog) points out some management lessons that we can learn from the mishandling of the whole situation. Let’s hope some TV executives take these tips to heart.
Lesson #1: Career progression is crucial to retaining top talent.
In other words, if your most talented people know they’ll be stuck in their jobs a long time because there’s nowhere for them to go internally, they will leave. And it will be your fault for not providing enough incentives.
Lesson #3: If you’re going to fire someone, just do it already.
One of the most embarrassing parts of the whole late night fiasco was the way that it was handled so publicly and that it took seemingly forever to resolve. That worked out nicely for Conan’s audience, who got to enjoy weeks’ worth of him taking potshots at NBC and putting together hilarious skits about wasting the network’s money, but it only protracted the whole situation. Good for viewers, not so good for NBC.
And while we’re on the subject of the lovely Mr. O’Brien, let’s all take his incredibly classy goodbye speech advice to heart:
When I graduated from high school, the school gave out a special award to this girl Brenda who had not missed a single day of school since the first grade. I mean, not one. Even if she didn’t skip class in high school or take an extra day off for a family vacation, did she never get sick? If she has bionic genes or something, I’d certainly like to know. Or maybe she was the one who showed up at school sick all the time and was responsible for infecting all of us? I don’t know.
