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Archive for the 'Survival Guide' Category

what we can learn from NBC

As the entire universe apparently now knows, NBC bungled it big time when it came to letting Jay Leno retire and hand the reins of The Tonight Show over to Conan O’Brien. In addition to the obvious lessons we can learn from this disaster, such as “Jay Leno sucks” and “Conan O’Brien is hilarious,” FedLine (aka the Federal Times’ blog) points out some management lessons that we can learn from the mishandling of the whole situation. Let’s hope some TV executives take these tips to heart.

Lesson #1: Career progression is crucial to retaining top talent.

In other words, if your most talented people know they’ll be stuck in their jobs a long time because there’s nowhere for them to go internally, they will leave. And it will be your fault for not providing enough incentives.

Lesson #3: If you’re going to fire someone, just do it already.

One of the most embarrassing parts of the whole late night fiasco was the way that it was handled so publicly and that it took seemingly forever to resolve. That worked out nicely for Conan’s audience, who got to enjoy weeks’ worth of him taking potshots at NBC and putting together hilarious skits about wasting the network’s money, but it only protracted the whole situation. Good for viewers, not so good for NBC.

And while we’re on the subject of the lovely Mr. O’Brien, let’s all take his incredibly classy goodbye speech advice to heart:

Continue reading ‘what we can learn from NBC’

advice from the person interviewing you

In the semi-regular feature here at STA, “The Other Side of the Aisle,” bosses get a chance to talk about work from their perspective. Here, one boss (we’ll call her “Cheryl”) talks about her experiences interviewing potential assistants and gives helpful pointers about what bosses want people to say or do in interviews.

__________________

As someone who interviews 15-20 people a year, mostly for part time admin positions, I see a variety of folks come through my office: some who think they have found the perfect job, others who are just simply in need of anything that will keep them busy or pay the bills. The following are a variety of patterns I have seen over and over again - they are truly meant to help people like you who are on the search. It may sound strict, but when you get over 200 applicants for one position, it’s the little things that stick out. Here are some simple tips that anyone can use to set themselves apart.

If you read this and these things sounds super crazy obvious, all the power to you- you’re probably already getting to the top of the resume piles!

DO: Follow the instructions on the job posting.

AND: If it says no calls, please don’t call. Even if you are super-qualified and experienced, it will likely get your name on a list of people who won’t get interviews because why bother interviewing someone who can’t follow directions?

DO: Show up on time for the interview.

AND: If you get to the area early, grab a coffee nearby or take some time for yourself to transition into “interview mode.” More than 15 minutes early is overdoing it - it’s tacky and if you’re interviewing at a small office, your presence can actually be awkward for those who are about to meet with you.  If the folks interviewing you don’t jump to take you early, especially if they are just finishing with someone else, don’t act disappointed. I suggest waiting patiently with a magazine in the lobby or simply reviewing your resume. Yes, excessive text messaging will give the impression that this is what you will do with all of your in between time, or when the boss isn’t looking.

Continue reading ‘advice from the person interviewing you’

tip of the week: beware the facebook

I’ve said it before, but I’ll say it again - be careful what you post on Facebook and other social networking sites, because you never know who’s going to look at your profile. Now that the site has changed their privacy settings, it’s even easier for people to peek at your “private” photos and information. One Canadian woman recently learned this the very hard way. Nathalie Blanchard, who was on paid leave from her job for depression, lost her government benefits because the agent in charge of her case saw Facebook photos of Nathalie on vacation and partying. When her checks stopped coming, Nathalie called her insurance agent and found out why she’d lost her coverage.

For the record, Nathalie says that going on vacation was part of her treatment - after all, a nice sunny holiday can do wonders for depression, right?

zen and the art of holiday party dressing

Writing on the Huffington Post, Friend of STA Brooke Moreland deftly breaks down the main types of holiday party outfits, what they say about you, and what others will think of you for wearing them. Here are a couple of highlights:

  • The LBD: You think it’s timeless, everyone else thinks it’s safe and predictable. They’re also all wearing LBDs themselves.
  • The Party Dress: You’re the life of the party. However, that means you also run a higher risk of barfing on someone or accidentally hitting on a coworker’s spouse.
  • The Business Suit: You just came from the office, which means you’re a workaholic. Your boss thinks that is a good quality, but your coworkers probably think you’re lame.
  • The Cute Holiday Sweater: Um, do I even need to mention this one? You may think “festive,” everyone else thinks “loser.” Save it for Grandma’s Christmas dinner.
  • The Elegant Dress: Perhaps you’re overdressed, or perhaps you’re just so good-looking that everyone else is jealous of you. Sometimes, risks are worth taking.

You can view the whole post here.

tip of the week: don’t fire anyone you know

Les Moonves - head of CBS and husband of Big Brother host Julie Chen - announced today that CBS was cancelling As The World Turns, the network’s last remaining soap opera, just months after industry stalwart Guiding Light went off the air for good. Besides fans of the show, Moonves managed to tick off one very important person - CNBC’s David Faber, who was interviewing him when he dropped the cancellation news. Why might Faber be upset? Probably because his mother-in-law, Marie Masters (pictured), plays a recurring role on the show. HARSH.

From Gawker:

At the end of the (boring) interview about ad spending and stupid business things, Faber couldn’t help but ask about the show getting dropped (do you think he could go home tonight if he didn’t?). Moonves said, “The days of the soap opera have changed very much. Guiding Light left earlier this year and As the World Turns will leave later next year. They’ve had long and distinguished runs and their days are over.” Burn! The saddest thing is, he says it with a bit of a smirk.

Nothing like telling a guy his mother-in-law is a dinosaur on live TV. Faber didn’t make much of a reaction on-air, but what he told Moonves when the cameras turned off probably depends on how he feels about his mother-in-law.

I can only imagine what their next family dinner is going to be like.

tip of the week: ignore customers

One day, a man named Dustin Curtis tried to book an American Airlines flight via the company’s official website, aa.com. A computer programmer and designer, he was horrified by how complicated it was to use the website. Rather than just being pissed off, Curtis published a post on his blog explaining how he would redesign the AA.com site to make it more efficient and user-friendly. The next day, he got an email from a designer at the company. Among other things, the email said:

The group running AA.com consists of at least 200 people spread out amongst many different groups, including, for example, QA, product planning, business analysis, code development, site operations, project planning, and user experience. We have a lot of people touching the site, and a lot more with their own vested interests in how the site presents its content and functionality. Fortunately, much of the public-facing functionality is funneled through UX, so any new features you see on the site should have been vetted through and designed by us before going public.

However, there are large exceptions. For example, our Interactive Marketing group designs and implements fare sales and specials (and doesn’t go through us to do it), and the Publishing group pushes content without much interaction with us… Oh, and don’t forget the AAdvantage team (which for some reason, runs its own little corner of the site) or the international sites (which have a lot of autonomy in how their domains are run)… Anyway, I guess what I’m saying is that AA.com is a huge corporate undertaking with a lot of tentacles that reach into a lot of interests. It’s not small, by any means.

Curtis printed parts of the letter on his blog, but left the employee’s name and position anonymous. That wasn’t good enough for pissed-off AA executives, who searched their employees’ emails until they found the culprit. The employee was then fired. They did have a good reason - namely, that the employee violated the Non-Disclosure Agreement he had signed promising not to disclose details of the company’s operation - but many believe that firing the employee was an act of spite.

Remember, kids: this is what happens when you tell people the truth about the lame bureaucracy at your job. What can we learn from this? Two things: one, if you’re going to respond to a blogger or customer who has some complaints about your department, do so from your personal email account; and two, don’t fly American.


well, that’s one way to get hired

Ever been desperate for money? Ever been so desperate for money that you applied for a job at a fast food place? Well, one man was that desperate - and then some.

A man in Haverstraw, New York went into a Taco Bell, intending to hold the place up. He pulled a gun on the clerk and demanded money. So far this is a typical robbery, right? Well, then instead of trying to get the money out of the register, the man walked to the manager’s office and asked for an application. (Also: it was 2 AM when this happened.) The manager said no. The would-be robber left.

That’s right, folks - the robber left without money or a job. That has to hurt. I mean, if you can’t even steal money from a Taco Bell at 2 AM without fucking up, you have got to rethink your career path. Here’s some unsolicited advice - might I suggest another fast food joint? This time, show up during normal business hours and leave your gun at home. You’re welcome.

sex advice from temps

Nerve.com has a regular feature called “Sex advice from…” Each time they ask different people, from Project Runway contestants to bloggers, for sex advice. This time, they asked temps. Because, as everyone knows, temps flit from office to office not because they get new assignments but because they’re actually traveling sex salespeople. You heard it here first. Some tips from the temps:

What temping skill can be applied in the bedroom?

Moving from situation to situation quickly.

Is sleeping with the boss okay when you’re a temp?

I’d like to see more temps getting laid at work. You’re in, you’re out. It’s convenient for everyone.

How can I get a temp into bed?

Be friendly. Be the first one to learn their name. Never refer to them as “the temp.”

What’s the best way to get a temp to go home with you?

Offer them medical insurance and go see their play.

Remember everyone - if you’re nice to temps, it can really pay off for you. Wink wink.

ivanka trump’s sound advice

Ivanka Trump, once dubbed the “world’s hottest boss,” has a new book out called The Trump Card, where she gives business advice to women. I have to admit that while I find most of the Trump family to be totally absurd, I kind of like Ivanka. She seems about as down-to-earth as someone with her pedigree can be, and the times I’ve watched her judge The Apprentice she seems to have actual business skills. (Plus there was that time she redecorated her assistant’s apartment, which was pretty nice.)

On Good Morning America this week, Ivanka was promoting her book and while doing so told a story about how, just before she graduated from college, Anna Wintour called Ivanka personally (”no assistant connected us”) to offer her a job at Vogue. Ivanka said a polite “no thanks,” as she was already planning to get involved in Dad’s world of real estate.

I know that Ivanka’s playing nice and that she’s too smart to publicly dis someone, but does anyone else get the feeling she said no not because her dream was to pursue other projects but because she’s way too smart to work for Anna Wintour? Just wondering.

tip of the week: be famous already

Have you ever sent out millions of resumes without getting a single interview? It can be so frustrating. And while you sit there wondering what you could have said differently or how you could have presented yourself in a better way, it turns out that there’s one great, quick way to get a job without even applying: just be famous already.

Kim Kardashian, best known for parlaying a sex tape into a reality TV career, has been ‘hired’ as the Contributing Beauty Editor for OK! magazine. It turns out that your own reality show and a slew of famewhoring relatives makes you a much better candidate for the job than any editoral experience, beauty knowhow, or writing ability. That said, she does wear makeup, so she must know about it. Oh, and she has an endorsement deal for her own perfume! I hope she’ll stick to her high journalistic standards and not plug her product in her articles.

Also, OK’s cover story this week is their exclusive coverage of Kim’s sister’s wedding. Coincidence? Or synergy? You decide.