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Archive for April, 2007

monday morning morale booster: an assistant blows the whistle

-From the Wall Street Journal- 

On a Friday morning last November, Justen Deal, a 22-year-old Kaiser Permanente employee, blasted an email throughout the giant health maintenance organization. His message charged that HealthConnect — the company’s ambitious $4 billion project to convert paper files into electronic medical records — was a mess.

In a blistering 2,000-word treatise, Mr. Deal wrote: “We’re spending recklessly, to the tune of over $1.5 billion in waste every year, primarily on HealthConnect, but also on other inefficient and ineffective information technology projects.” He did not stop there. Mr. Deal cited what he called the “misleadership” of Kaiser Chief Executive George Halvorson and other top managers, who he said were jeopardizing the company’s ability to provide quality care.

“For me, this isn’t just an issue of saving money,” he wrote. “It could very well become an issue of making sure our physicians and nurses have the tools they need to save lives.”

Mr. Deal signed the email. Before sending it, he says, he printed out a copy and handed it to his boss. “She gave me a look like, ‘I think you’re going to be fired,’ ” he recalls.

Sure enough, he did get fired, but he’s also gotten national attention for speaking out against his boss and standing up to the office hierarchy. To read the rest of the story, click here.

week in review: admin assistants have a day of their own

So, did your boss get you anything for Administrative Professionals (née Secretary’s) Day? If not, you might want to direct them to our handy list of ideas. Or maybe you can just wallow in your own misery.

It could be worse though, people. Seriously. Ricki Lake’s afterbirth could be part of your job description.

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Perhaps that Naomi Campbell assistant position doesn’t sound so bad after all.

a candidate for boss of the year

My younger brother was recently killed in a car accident.  Of course, I was devastated.  Being the work-a-holic that I am, I was a tad worried about how my new boss would react to the news.  After all, I had only been with this company for a few weeks.

When I phoned my boss with the news, he was as kind as any boss could be.  He comforted me, told me to take as much time as I needed and said emphatically, “Don’t worry about work.  I will take care of everything.”

It was like a weight had been lifted off of my shoulders.  I was there for my family when they needed me most.  I was able to take care of myself. When I returned to work, I had more respect and admiration for my boss and more than ever, I wanted to work hard and do my very best.

I know that there are people out there in STA land that may have had similar experiences.  How did your boss react to a death in the family or the death of someone close to you?  Were they understanding?  Did they try to guilt you into coming back sooner than you were ready?  I’m curious to hear the good, the bad and the damn batshit insane.- Submitted by Maria

happy administrative assistant’s day to unhappy assistants

During the four years it took me to obtain a certificate stating I hold a Bachelor of Arts degree in Communication Studies, my mother frequently asked “what kind of job are you going to be able to get with that?” I placated her with various answers that currently escape my memory. I am certain, however, that never once did my answer include the words “administrative” or “assistant.” My current title, in fact, does not include these terms. Despite the fancy French etymology of “Concierge,” according to Webster’s Dictionary it still means “a person employed (as by a business) to make arrangements or run errands.”

Call it denial, but I probably still wouldn’t have thought of myself as an administrative assistant except for the fact that the private business club with which I am employed is celebrating administrative professionals week with a special expanded lunch buffet. While I’m not completely miserable being a concierge, I clearly did not spend four years in college so I could answer phones for a living. Yet here I am, stuck in a quarter-life crisis, over-qualified for my job but not sure what I’d rather be doing. My quandary is I really don’t want to admit that I belong in the category of over-worked, underpaid and rarely appreciated administrative assistants that will be celebrated tomorrow. But, if I don’t get some flowers or candy or at the very least a damn greeting card from my office tomorrow then I’ll be highly pissed off!–Submitted by Scarlett, “The Middle of Nowhere, North Carolina”

tip of the week: how you can honor your fabulous assistant

Dear Bosses,

Tomorrow is Administrative Professionals Day. In light of that, and because we know you’re lost without your assistant a, we’ve compiled a helpful list of do’s and don’ts to prepare you for this fine, fine holiday.

Do:
- Give them the day off.
- Give them the week off.
- Tell them you appreciate them.
- Shower them with gifts.
- Send them to Bermuda.
- Ask them how you can help them get ahead in their career.

Don’t:
- Blame them for anything today.
- Get mad if they take a long lunch with other assistants.
- Make them do any silly errands today (not even coffee).
- Block STA, Yahoo or any other external fun places they like to go when you’re not looking.

As always, we’re here to help. Feel free to leave your comments below.

happy administrative professionals’ day!

Tomorrow is Administrative Professionals’ Day. In fact, some places even celebrate Administrative Professionals’ Week (because who doesn’t want their boss to almost call it “Secretaries’ Day” for a whole week?).

In honor of the holiday, our very own Lilit Marcus writes a piece for Mediabistro.com about what your boss can learn from you. Feel free to print it out and leave it on the boss’ desk. We won’t tell on you. In fact, if you tell him that sometimes the printer develops a mind of its own and spontaneously prints things, he’ll probably believe you.

Update: Gawker deemed this story worthy worthy of an entire article.

celebrity assistant soapbox: ricki lake’s assistant needs a raise

Ricki Lake, who you may remember from the original Hairspray movie (before it was a Broadway musical, or a movie based on the musical) and the annoying ’90s talk show, has a film premiering at the Tribeca Film Festival this week. It’s a documentary called The Business of Being Born. The film is about women choosing to give birth in places other than hospitals, and includes footage of Lake giving birth to her son Owen in a bathtub in her apartment. This item from New York Magazine’s Daily Intelligencer quotes Lake talking about her film:

Still, “to this day,” says Lake, “my assistant talks about how she had to clean up my bathtub afterward.”

Um, dude, for real? We’ve heard about assistants doing everything from going on protein bar hunts to tracking down a skinnier cell phone, but cleaning up someone’s afterbirth? No fucking way.

back from vegas on motherfuckin’ monday

As Lilit reported last Friday, my employer cruelly forced me to go to Vegas and party. There was bonding, of course, but there were also cannon balls into jacuzzi tubs, togas, and somebody ripped their pants during an impromptu performance of “Like a Prayer”. Also, there was a Dita Von Teese sighting! (Along with a $1600 bar tab. Ahem.)

Anyway, my job is awesome. But I’m not just saying that because they took me to Vegas - they actually treat us really well. While there may have been various sinnin’ in Vegas, overall everybody knows their shit when it comes to work. It’s a good place to be.

This has prompted me to ask you, fair readers, about your stories of success and redemption from hellholes and evil bosses. If you’ve had a shiteous job and/or boss (don’t they usually go hand-in-hand anyway?) but you’ve got a rad job now, tell us all about it. Send your stories to contact@savetheassistants.com.

week in review: it takes two

Lilit here- looks like the Week in Review is totally my plaything this week, since Ashley’s job cruelly forced her to go to Vegas and party. Life can be so hard sometimes, dumplings. This week’s Review comes in pairs, like we usually do. Here’s what Ashley missed out on:

We found two more people you don’t want to work for: P.Diddy and this dude.

Two of our readers shared their interview tips.

And, finally, we had a reminder about Stockholm Syndrome, which would probably be useful for that disgruntled receptionist whose boss is getting blown a lot.

celebrity assistant soapbox: sell your soul to (p.)diddy

Someone at the New York Metro clearly pays more attention to the New York Times job listings than we do. They spotted an ad for a Personal Assistant to the Chairman of Bad Boy Entertainment. (That would be Puffy “(P.)Diddy” Combs, for those of you playing along at home.) Among the requirement highlights, with our translations:

  • Be accessible on weekends and evenings to handle ongoing activities.
    Translation: Remember that “Making the Band” episode where I made them walk to Brooklyn to get me my favorite cheesecake, and then changed my mind? Think worse than that.
  • Ensure that all personal aspects of Chairman’s life are covered.
    Translation: Have you ever wiped an ass other than your own?
  • Serve as personal liaison between Chairman and his family.
    Translation: You are totally going to have to lie to my baby’s mama about my whereabouts, and then call Page Six to deny I ever hooked up with Sienna Miller.
  • Pack clothing selection for business and personal trips.
    Translation: Ever since Farnsworth quit, I’ve been needing a new umbrella-carrier.
  • This is a TRUE on-call 24/7 position.
    Translation: At least he’s honest.

For those of you who actually want to apply for this job, send resumes and prices for soul-selling to resumes@badboyworldwide.com